Terms of Service

These Terms of Service ("Terms") govern your use of the Kulture Cadence website located at kulturecadence.com and the services we provide. By accessing our website or engaging our services, you agree to these Terms. Please read them carefully.

1. Services

Kulture Cadence provides creative and digital services including but not limited to web design and development, brand identity design, digital marketing, mobile application development, photography, and video production ("Services"). The specific scope, deliverables, timeline, and fees for each project are defined in a separate Project Agreement or Statement of Work signed by both parties.

2. Use of Our Website

You may use our website for lawful purposes only. You agree not to:

• Use the website in any way that violates applicable local, national, or international law
• Transmit any unsolicited or unauthorised advertising or promotional material
• Attempt to gain unauthorised access to any part of our systems
• Reproduce, duplicate, copy, or sell any material from our website without written permission
• Use automated tools to scrape, crawl, or extract data from our website

3. Intellectual Property

Our Content: All content on this website — including text, graphics, logos, images, and code — is the property of Kulture Cadence or our licensors and is protected by applicable intellectual property laws. You may not reproduce or use our content without explicit written permission.

Client Work: Upon receipt of full payment for a project, intellectual property rights for the final agreed deliverables transfer to the client as specified in the Project Agreement. We retain the right to display the work in our portfolio unless otherwise agreed in writing.

Third-Party Assets: Any third-party assets (stock photos, fonts, plugins) incorporated into your project are subject to their respective licenses. We will notify you of any license requirements that affect your use of the deliverables.

4. Fees and Payment

Fees for our services are set out in the Project Agreement. Unless otherwise stated:

• A deposit of 50% of the total project fee is required before work commences
• The remaining balance is due upon project completion before final files are released
• For ongoing retainer services, fees are due in advance at the start of each billing period
• Invoices unpaid after 30 days accrue interest at 2% per month
• We reserve the right to suspend work on accounts with outstanding unpaid invoices

5. Revisions and Scope

The number of revision rounds included in your project is specified in the Project Agreement. Requests for revisions beyond the agreed scope, or changes to the project brief after work has commenced, may be quoted and charged as additional work at our standard hourly rate.

6. Timelines and Delays

We will endeavour to deliver projects within the agreed timeline. However, timelines are dependent on timely provision of required materials, content, and approvals from the client. Delays caused by the client may result in rescheduled timelines. We will notify you of any delays on our end as soon as they become apparent.

7. Cancellation and Termination

Either party may terminate a Project Agreement with 14 days' written notice. In the event of cancellation:

• All work completed to the date of termination is billable at the agreed rates
• The deposit is non-refundable if work has commenced
• We will provide all completed work files upon receipt of full payment for work done to date
• Any third-party costs incurred (domain registrations, stock assets, etc.) remain the client's responsibility

8. Limitation of Liability

To the fullest extent permitted by law, Kulture Cadence shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services or website. Our total liability in any matter arising from these Terms shall not exceed the total fees paid by you in the 12 months preceding the claim.

9. Warranties and Disclaimers

We warrant that our services will be performed with reasonable skill and care. We do not warrant that our services will produce specific business outcomes (such as increases in sales or search rankings), as these depend on many factors beyond our control. Our website is provided "as is" without warranty of any kind.

10. Governing Law

These Terms are governed by the laws of the Republic of Uganda. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Uganda. Both parties agree to attempt to resolve any dispute through good-faith negotiation before initiating legal proceedings.

11. Changes to These Terms

We may modify these Terms at any time. Changes will be effective immediately upon posting to our website. Your continued use of our website or services after changes constitutes acceptance of the updated Terms.

12. Contact

For questions about these Terms, please contact:

Kulture Cadence
Kampala, Uganda
Email: legal@kulturecadence.com
Phone: +256 700 000 000